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RETURNS & REFUNDS POLICY:To receive a refund please contact us via email: with images of your order including the order number, name and address. We offer refunds to customers who have had received their product damaged or there product has failed them within 60 days of the order date. Packaging the Magflap back into the original box (if its still in tact) and then post to 120a Hartopp Road LE21WF including your order number  Customers can expect a refund within 10 days from making the request depending on the order qualifying for a refund. 

Our returns policy

Please note that we accept returns within 14 days of the purchase date with the condition that the product isn't damaged and is deemed fit for resale. If this is not the case we won't be able to give a full refund and a partial refund will be offered. If you have any questions regarding our returns policy please send us a message below. Thankyou, the Magflap team. 

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